Blackrock

Review

reviews

Over 50 five Star reviews on Google

★★★★★

I’ve been a happy customer of The Optical Shop for the last 15 years. The expertise of Helen and Caoimhín and the warm welcome and advice from the wonderful team in there is what sets it apart for me. Recently, we had a whole new experience when my son needed emergency eye care. Helen went out of her way to fit us in straight away, giving us expert assessment and advice that turned the whole situation around. It’s this type of genuine care and service that makes The Optical Shop such a special place. It’s a gem of a place, and I cannot recommend it highly enough.
— Susan M
I’ve been a customer at The Optical Shop for over 15 years. I like their very personal service, excellent and thorough eye testing facility with State of the Art equipment. Always very pleasant and professional personnel to deal with and help you with choosing frames etc.
Great “After Care” service if needed. Great too to be able to buy from a local Irish business.
— Carol O'R
A recent visit to the much-admired Optical Shop in Blackrock once again reasssured me of its warm welcome, its courteous attention to my needs and, as ever, the most efficient and comprehensive examination by Caoimhin - all performed with care, understanding and consummate skill. Long may The Optical Shop be there to serve us.
— Bernard F
Exemplary customer service.
I have been attending The Optical Shop for a few years, and each time it has been a great experience. I trust them in helping me decide on a pair of glasses - I wouldn’t go anywhere else!
— Caroline C
I am absolutely chuffed with my new Tom Ford spex from The Optical Shop. I’ve been ‘around the block’ in terms of different opticians and this is easily the best experience I’ve had. Keep up the good work and look forward to visiting u for my next pair
— Maria O'D
I was blown away by the professional but very personal service from the folks at The Optical Shop. I got a very thorough exam and great help choosing a pair of glasses that suited me.
— Barry Q
Amazing service from Emma, Helen and the team. Super friendly and quick turnaround.
— Gary H
I used to dread getting new glasses. Then 3 years ago I found the Optical Shop. Top class service from start to finish. Helen did my eye test and helped me (with Caoimhin and Jim) to pick frames. I was in good hands. My wife was delighted with the choice of frames and I was delighted with the lenses. I even got a random comment from a stranger about my sunglasses the first day I wore them (I had been warned by Helen that this might happen but I did not believe her).
Just recently returned for a new pair of regular glasses and sunglasses. I got the Varilux 4D. There is about 5 minutes more of testing, but the difference in the lenses is unbelievable. I do not need to use the bottom of the lens to see small writing any more so I don’t feel like my dad lifting my head to read. Emma and Theresa were on hand to help me chose new frames and it feels like everyone in the shop is looking out to make sure they all agree you got the best fit for you. We spent another 30 mins chatting when I went to pick them up.
If you want the cheapest pair of glasses out there, this is not the place for you. If you want the best glasses at a reasonable price with the very best service you will find anywhere, this is the place. Highly recommended.
— Stephen S
I recently visited the optical shop in Blackrock for my son. The staff were very warm, welcoming and extremely child friendly. I couldn’t rate this opticians highly enough. My son can’t wait for his next eye text.
— Carmel D
Cannot recommend them more. Great value for amazing designer glasses with top customer service.
— Gilbert M
100% recommended, friendly and super professional staff. Fair prices for what you get and the frames available are top notch!
— Marius L

★★★★★

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